Shipping and Delivery Times

Australia Shipping: $9.95 shipping Australia-wide on all prints and drawings. We do our best to frame, pack and post all standard orders within 2-3 business days. For delivery to Australian addresses, please allow 7-10 business days for artwork delivery. All orders receive an Australia Post tracking number sent to the email entered at checkout. Please check junk mail folders if the email hasn’t arrived within 2-3 business days.

Lost Items. Unfortunately, Little Jo Studio cannot be held responsible for the delivery services of Australia Post, or any other courier service. Any items missing/stolen or undelivered due to incorrect information cannot be replaced by the studio. If this is the case, please contact Australia Post immediately. Otherwise, please contact us, and we can discuss your options.

If you require your purchase urgently please contact Little Jo Studio prior to purchase for express courier shipping options.

Framing

All of our artworks are custom-float mount framed. All prints are sold unframed, but if you would like to know our recommendations on where to have your artworks framed, email us as we are more than happy to help with your framing requirements. Paintings are sold custom box-framed.

What is an Original Artwork?

An Original artwork is a one-of-a-kind piece created by hand by the artist. Each piece is created, hand-signed and is entirely individual. Given the hand-done nature of original artworks, nuances can be expected, this is what makes the artwork truly unique. Unlike our Limited Edition Artists Prints, Original artwork is an excellent option both aesthetically and from an investment perspective, as it usually has qualities like a painterly texture, for example, and value that a print won't.

Limited Edition Fine Art Prints

A Limited Edition Fine Art Print is a photographic reproduction of an original painting or drawing limited to a specific number of editions. You can reference the number as it will be marked and hand-signed by the artist on the print itself. Once that specific print run sells out, there will be no other editions of that image made by the artist. Limited edition prints allows us to offer highly customised options on artwork (like size, for example) to clients at a lower price than that of a commission. A high resolution, signed limited edition print is worth a lot more than a standard unnumbered photograph or poster. When buying a limited edition print, the artist or printer's proof versions are deemed rare and so are likely to hold more value.

Returns

Please choose carefully as we are unable to offer refunds on items due to change of mind. Refunds will only be applicable where Johanna Morgan Richardson is deemed to be in breach of the description offered for any artworks. Refunds will be given strictly at the discretion of Johanna Morgan Richardson/Little Jo Studio Pty Ltd. If a refund is approved, the artwork/s must be shipped and delivered to Little Jo Studio within 14 business days of date of delivery. The item must be in original condition. The item must not be damaged or altered. Please note, The customer is liable for all shipping costs associated with the return of an artwork. Email us at enquiries@littlejostudio.com to organise your return.

Payment Privacy / Security

A buyer's information is 100% secure and is not shared with the seller. None of your information can be used outside this site, and credit card details are not collected. All product prices shown on the Little Jo Studio Online Store are in $AUD, charged at the current exchange rate, and prices are inclusive of Goods and Service Tax (GST). Prices shown are exclusive of delivery costs.

All payments are to be made in full, inclusive of postage charges, via credit or debit card, PayPal. Only one payment transaction can be made per order.

The payment system used by Little Jo Studio is Stripe. This ensures no record of your credit or debit card details are held by Little Jo Studio, as this is a secure gateway payment for online payment. If you would like more information regarding Stripe, you can view their website at https://stripe.com/au

We use the Secure Socket Layer (SSL) as provided by Squarespace to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Little Jo Studio. To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites, so you will only see this on our checkout pages.